1.新增客户资料推送
接口详解:
本接口是将在客服系统中创建的用户以一个 json array对象的方式推送给您系统,其中每一个json对象对应一个用户资料信息。
- 请求方式:POST
- 编码方式:UTF-8
json示例:
{
"eventUniqueId": "736762361592123392",
"eventType": "customerCreate",
"data": [
{
"_id": "736754250988027904",
"createMethod": "INSERT",
"customerStatus":"客户状态",
"customerOrigin":"客户来源",
"memo": "备注内容",
"resolveStatus": "pending",
"createAgent": "6000",
"customerStatus": "ordinary",
"customerOrigin": "busOpportunity",
"updateAgent": "6000",
"owner": "6000",
"mobile": [
{
"value": "18582599309"
},
{
"value": "02120775542"
}
],
"wechat": [
{
"memo": "微信备注内容"
}
],
"firstOwner": "6000",
"updateTime": "2023-11-14 15:34:10",
"customerName": "客户名字",
"firstAssignTime": "2023-11-14 15:30:42",
"accountId": "1090",
"createTime": "2023-11-14 15:30:42",
"assignTime": "2023-11-14 15:30:42",
"firstCallTime": "2023-11-13 17:49:03",
"firstCallUser": "6000",
"lastCallTime": "2023-11-14 15:33:36",
"lastCallUser": "6000"
}
]
}
2.修改客户资料推送
- 请求方式:POST
- 编码方式:UTF-8
json示例:
{
"eventUniqueId": "736762361592123392",
"eventType": "customerUpdate",
"data": [
{
"_id": "736754250988027904",
"gender": "",
"createMethod": "INSERT",
"memo": "备注内容",
"customerStatus":"客户状态",
"customerOrigin":"客户来源",
"resolveStatus": "pending",
"createAgent": "6000",
"customerLabel": [],
"customerStatus": "ordinary",
"customerOrigin": "busOpportunity",
"updateAgent": "6000",
"email": [],
"owner": "6000",
"qq": [],
"mobile": [
{
"value": "18582599309"
},
{
"value": "02120775542"
}
],
"wechat": [
{
"memo": "不看把接口"
}
],
"firstOwner": "6000",
"updateTime": "2023-11-14 15:34:10",
"customerName": "你看见",
"firstAssignTime": "2023-11-14 15:30:42",
"accountId": "1090",
"createTime": "2023-11-14 15:30:42",
"region": [],
"assignTime": "2023-11-14 15:30:42",
"firstCallTime": "2023-11-13 17:49:03",
"firstCallUser": "6000",
"lastCallTime": "2023-11-14 15:33:36",
"lastCallUser": "6000"
}
]
}
示例参数解析: 其中多行文本、单行文本、单选框、复选框、下拉框、日期为自定义字段。公司名称、描述、联系人电话、联系人邮箱、微信、省、市、公司地址、公司网站为固定字段。
3.删除客户资料接口推送
- 请求方式:POST
- 编码方式:UTF-8
{
"eventType":"delete",
"eventUniqueId":"736762361592123392",
"data":["736738729326354432"]"
}
示例参数解析: 其中data里的数据为用户资料主键ID,eventType为当前事件的类型。