查询座席在线客服状态
请求方式：POST
请求路径
/openapi/im/agentStatus/query
请求参数
{
"agentNumber":["6001","6008"]
}响应参数
{
"success": true,
"message": "200 ok!",
"code": "200",
"data": [
{
"agentNumber": "6001",
"statusCode": "open",
"statusName": "空闲"
},
{
"agentNumber": "6008",
"statusCode": "close",
"statusName": "忙绿"
}
]
}| statusCode | 备注 |
| open | 空闲 |
| close | 忙碌 |
| offline | 离线 |
修改座席在线客服状态
请求路径
/openapi/im/agentStatus/update
请求参数
{
"agentNumber":"6000",
"statusCode":"open"
}| statusCode | 备注 |
| open | 空闲 |
| busy | 忙碌 |
| rest | 小休 |
响应参数
{
"success": true,
"message": "200 ok!",
"code": "200",
"data": null
}